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Welcome to MONO CHUNKZ. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the services.


1. Access and Use

You must be at least 18 years old or the age of majority in your jurisdiction to use our store. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


2. Product Information

We make every effort to describe our products accurately. However, we cannot guarantee that your device’s display of colors will be entirely accurate. We reserve the right to modify or discontinue products at any time without notice.


3. Orders and Acceptance

Your order constitutes an offer to purchase. MONO CHUNKZ reserves the right to accept or decline any order. Orders are only confirmed upon successful payment and email confirmation. We do not accept liability for delivery issues or stock errors.

By purchasing, you agree that the goods are for personal use and not for resale.


4. Prices and Payment

All prices are listed in your local currency and include applicable taxes unless otherwise stated. We operate under the Kleinunternehmerregelung (§ 19 UStG), meaning VAT is not charged. You are responsible for entering accurate payment and billing information.


5. Shipping and Delivery

We ship within the EU. Delivery times are estimates and may vary depending on your location. Risk of loss passes to you once the package is handed over to the carrier.

For full shipping details, see our Shipping Policy.


6. Returns and Right of Withdrawal

You have the right to withdraw from your purchase within 14 days without giving a reason. For more details, including return conditions and exclusions (e.g., opened pet food), see our Return and Refund Policy.


7. Intellectual Property

All content on this website — including logos, images, text, and product names — is the property of MONO CHUNKZ or its licensors. You may not copy, distribute, or use our content without written permission.


8. Third-Party Tools & Services

Our store may offer integrations with third-party tools or services. Use of those tools is subject to their own terms. We do not guarantee their availability or performance.


9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our liability is limited to the amount paid for the product in question.


10. Indemnification

You agree to indemnify and hold harmless MONO CHUNKZ and its partners against any claims arising from your breach of these Terms or your misuse of our services.


11. Shopify Platform Notice

Our online store is powered by Shopify Inc. Shopify enables our e-commerce platform but is not a party to transactions between you and MONO CHUNKZ. All purchases and disputes are handled solely by MONO CHUNKZ.


12. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction for any disputes is Berlin, unless otherwise required by consumer protection law.


13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our services implies acceptance of those changes.


14. Contact

If you have any questions about these Terms, please contact us at:

Mono Chunkz
Wojciech Cebula
📍 Germaniagarten 15, 12099 Berlin, Germany
📧 contact@monochunkz.com